Responsible Gaming at heybajy — your safety is our priority
Enjoy entertainment within your limits. heybajy helps you game in a safe, informed, and controlled way — because responsible play is the best play.
What is Responsible Gaming?
Online betting and casino games are a great source of entertainment — but they are only enjoyable when played by the right rules. heybajy believes every player has the right to know their limits and should enjoy entertainment while staying within them.
Responsible gaming means setting a fixed budget before you play, enjoying the experience without expecting guaranteed wins, and taking a break when you feel the game is getting out of control. This is not a sign of weakness — it is a smart decision by a mature player.
On the heybajy platform you will find several built-in protection tools — such as deposit limits, self-exclusion, and the time-out feature — designed to help you enjoy a healthy and enjoyable gaming experience.
Warning Signs
- Betting beyond your budget
- Placing more bets to recover losses
- Hiding your gaming from family and friends
- Losing focus at work or in your studies
- Skipping sleep or meals to keep playing
- Borrowing money to place bets
Our Protection Tools
Set Deposit Limits
Decide in advance how much you will deposit each day, week, or month. Setting a limit removes the risk of going over budget and keeps your finances protected.
Time-Out Feature
Temporarily close your account for a set period. Take a break for 1 day, 1 week, or 1 month — whatever you need — and come back when you are ready.
Self-Exclusion
If you feel gaming is having a negative effect on your life, you can close your account yourself for the long term. Our support team will help you through the process.
24/7 Support
Our Bengali-speaking live chat support team is always ready for any issue. Never hesitate to talk about a gaming problem — we help without judgment.
Age Verification (21+)
heybajy strictly prohibits registration and gaming by anyone under 21. We use an identity verification process to ensure that only adults use the platform.
Gaming History Review
Log in to your account at any time to view your complete betting and transaction history. Assess yourself and adjust your limits if needed.
Simple Steps for Safe Gaming
Set a budget and stick to it
Before you start playing, decide how much money you can afford to spend. This is your entertainment budget — never go beyond it. You can start with as little as ৳200 via bKash or Nagad.
Set a time limit
Set a timer before you play. When the time is up, take a break — sleep, family, and work always come before gaming.
There are no guaranteed wins — keep that in mind
Every bet is completely random. No strategy or pattern guarantees the outcome of a game. Placing more bets to recover losses is dangerous.
Do not play under the influence of alcohol or stress
Avoid placing large bets when you are emotional or in an uncomfortable situation. Play with a clear head and make sound decisions.
Keep your deposit limit active
Set a deposit limit on your heybajy account to keep your monthly spending under control. A cooling-off period applies if you wish to change this limit.
If you have a problem, get help right away
If you feel the game is getting out of control, contact our 24/7 live chat or choose the self-exclusion option.
21+ Age Limit and Minor Protection
Strict Prohibition for Minors
heybajy is a platform for those aged 21 and above only. We verify age at registration and immediately close any account that appears suspicious.
If there is a minor in your household, take these steps:
- Use a password lock on your device
- Enable parental controls in your browser
- Never share your account login details
- Keep gaming apps out of children's reach
Keep yourself protected
Follow the points below to keep gaming as a form of entertainment:
- Only play with surplus money, not money needed for essential expenses
- Talk openly with family and friends about gaming
- Take regular breaks and maintain other hobbies
- Do not play in an attempt to win back money you have lost
- Avoid playing when you are tired or feeling low
- Set a deposit limit on your account
Assess yourself
Ask yourself the questions below. If the answer to two or more is "yes", talk to our support team.
Behaviour and Habits
- Do you often end up spending more than your budget?
- After a loss, do you want to place more bets to recover?
- Do you find it hard to stop playing?
- Does gaming cause arguments with your family?
Financial and Social Impact
- Have you had to borrow money because of gaming?
- Has your focus at work or in your studies decreased?
- Have you had to lie to hide your gaming?
- Do you feel restless or uncomfortable when you are not gaming?
How to Get Support
heybajy Support Team
Our Bengali-speaking support team is by your side 24 hours a day. Contact us with any question or request related to responsible gaming.
Mental Health Support
Gaming addiction is a recognised mental health issue. Talking about it takes courage. Speak with a family member, a trusted friend, or a professional counsellor.
heybajy keeps your privacy completely protected. A self-exclusion request is actioned immediately and no questions are asked.
Seeking help from a mental health professional is nothing to be ashamed of — it is the right decision.
Responsible Gaming FAQs
Play responsibly, play with enjoyment
Enjoy entertainment within your limits. Play cricket, slots, Aviator, and much more at heybajy — safely and mindfully.